Please check our terms and conditions page for our fresh goods policy. Fresh products are not applicable for Australia Post delivery.

Fresh items are perishable and require proper storage immediately upon delivery or pickup. Please inspect all fresh products as soon as you receive them. If you notice any issues with quality, freshness, damage, or missing items, contact us within 48 hours so we can review and resolve the matter for you.

Due to the perishable nature of these products, we may not be able to offer refunds or replacements for concerns reported after this 48-hour period. To help us assist you quickly, please include your order number, product details, and photos (if applicable) when reaching out.

Your satisfaction is important to us, and we appreciate your understanding.